What I am most likely to look at:
- general problems that impact many people (example: windows bug when creating an ad hoc connection)
- problems I can reproduce myself (example: blogger.com displays an annoying error message when used with opera)
- problems that are badly described (example: my smartphone does not work... what do you mean by that? What is it that is not working? In which scenario? What version of software?)
- problems that I cannot reproduce (not that I don't trust you, but I need to reproduce the issue to document the solution)
- problems with a solution available with an easy Google search (first result)
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